Terms of Service

Last revised on 11-JUL-2025

The English version of this document is the official version. Translated versions are provided for your convenience only. In the event of any discrepancies between the versions, the English version shall prevail.

By creating a user account, by using yando.com (“Website”), or the smartphone application Mapdate (“App”), whether through a mobile device, mobile application, or computer (collectively, the “Service”), you agree to be bound by these Terms of Use and our Privacy Policy, which is incorporated by reference into this Agreement and available in the Service. If you do not accept and agree to be bound by all of the terms of this Agreement, please do not use the Service, regardless of whether or not you register as a member (“Member”). If you wish to become a Member, communicate with other Members, and make use of the Service, please read the following Terms of Use and indicate your acceptance by following the instructions in the Registration process. If you have any questions about our Terms of Use, please refer to the end of this Agreement for information on how to contact us.

1. Acceptance of Terms and Conditions

The use of the Service is conditional upon your acceptance of these Terms of Use. You will be deemed to have accepted these Terms of Use by using this Website, regardless of whether or not you register as a Member. We may change the Terms of Use at any time. If we do, an amended version of the Terms of Use will be posted on the Website. You are responsible for ensuring that you regularly review the Terms of Use. If you do not agree to these Terms of Use, you must not use the Service.

2. Eligibility

You must be eighteen years old or over (or the age of majority in the country in which you reside if that happens to be greater than eighteen years old) to register as a Member of the Service or use the Website and the App. Membership in the Service is void where prohibited. By using the Website, you represent and warrant that you have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. You warrant that you have the right, authority, and capacity to enter into and be bound by the Terms of Use and that by using the Service, you will not be violating any law or regulation of the country in which you are resident. You are solely responsible for your compliance with all applicable local laws and regulations. You further warrant that you have not been convicted of, nor are subject to, any court order relating to assault, violence, sexual misconduct, or harassment.

3. Term and Termination, Account Deletion

This Agreement will remain in full force and effect while you use the Website, the App, and/or are a Member. You may terminate your membership at any time, for any reason, by following the instructions on your “Account Settings” and selecting the “Delete my Account” option, then following the steps to confirm your decision, or by sending the Company a written or email notice of termination. The Company may terminate your membership for any reason, effective upon sending notice to you at the email address you provided in your application for membership, or such other email address as you may later provide to us. The Company may, without prior notice to you, suspend, disable, or delete your account or login (or any part thereof) to the App or stop your access to the Website if the Company determines that you have violated any provision of this Agreement or that your conduct or content would tend to damage its reputation or goodwill. If the Company deletes your account or login to the App or stops your access to the Website for the foregoing reasons, you may not re-register under a different name. The Company may at any time terminate this Agreement in relation to your account access to the Website (and therefore your user account for the App) with immediate effect. In the event of account deletion for any reason, content that you submitted may no longer be available. The Company shall not be responsible for the loss of such content. Upon termination, all licenses granted by the Company under this Agreement will terminate. Even after membership is terminated, this Agreement will remain in effect. Even after this Agreement is terminated, certain provisions will remain in effect, including sections of this Agreement.

4. Non-Commercial Use by Members

The Website and its related Service is for the personal use of individual Members only and may not be used in connection with any commercial endeavors. Organizations, companies, and/or businesses may not become Members and should not use the Service or the Website for any purpose. Illegal and/or unauthorized uses of the Website, including collecting usernames and/or email addresses of Members by electronic or other means for the purpose of sending unsolicited email and unauthorized framing of or linking to the Website, will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive redress.

5. Proprietary Rights in Content

The Company owns and retains all proprietary rights in the Website and the Service. The Website contains the copyrighted material, trademarks, and other proprietary information of the Company and its licensors. Except for that information which is in the public domain or for which you have been given written permission, you may not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information.

6. Content Restrictions

You understand and agree that the Company may review and delete any content, messages, photos, or profiles (collectively, “Content”) that in the sole judgment of the Company violates this Agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of Members. You are solely responsible for the Content that you publish, upload, or display (hereinafter, “post” or “submit”) on the Service, or transmit to other Members. By posting Content to any private or public area of the Website and through its Services, you automatically grant, and you represent and warrant that you have the right to grant, to the Company an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, and distribute such information and Content and to prepare derivative works of, or incorporate into other works, such information and Content, and to grant and authorize sublicenses of the foregoing.

The following is a non-exhaustive list of Content you may not submit to, on, or via the Website and Service:

• Content that is patently offensive to the online community, such as content that promotes bigotry, racism, hatred, or physical harm of any kind against any individual or group;
• Content that harasses or advocates harassment of another person;
• Content that promotes information that is false, misleading, or promotes illegal activities or conduct that is abusive, obscene, threatening, defamatory, or libelous;
• Content that provides material that exploits people under the age of eighteen in a violent or sexual manner, or solicits personal information from anyone under the age of eighteen;
• Content that contains sexually explicit content;
• Content that provides instructional information about illegal activities such as buying or making illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
• Content that involves the transmission of “junk mail,” “chain letters,” or unsolicited mass mailing or “spamming”;
• Content that promotes an illegal or unauthorized copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated images, audio or video, or links to pirated images, audio or video files;
• Content that solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
• Content that engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes;
• Content that infringes any third party’s copyrights or other rights (e.g., trademark, privacy rights, etc.).

You must use the Service, including but not limited to the Content you post on the Website, in accordance with any and all applicable laws and regulations. You may not include in your Member profile any telephone numbers, street addresses, last names, URLs, or email addresses. In case of suspected behavior, the Company reserves the right to restrict the number of messages which a Member may send to other Members in any 24-hour period, up to a time length which the Company’s moderator deems appropriate in its sole discretion until further action. The Company reserves the right, in its sole discretion, to investigate and take any legal action against anyone who violates this provision, including removing the offending communication from the Service and terminating or suspending the account of such violators.

7. Modifications to Service

The Company reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that the Company shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service. To protect the integrity of the Service, the Company reserves the right at any time in its sole discretion to block users from certain IP addresses from accessing the Service, suspend or revoke your registration (where applicable) and your right to access and/or use the Website or submit any Content onto the Service. The Service’s administrator makes use of any operational, technological, legal, or other means available to enforce the Terms (including without limitation blocking specific IP addresses).

8. Copyright Policy

You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. Without limiting the foregoing, if you believe that your work has been copied and posted on the Service in a way that constitutes copyright infringement, please provide us with the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the Website; your address, telephone number, and email address; a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

9. Subscription, Optional Service Payment & Online Purchases

9.1 Free features available to all Members

Registration to the Website and Service allows individuals to become a Free Member and provides access to free features. These features are not the same depending on the Services and may change over time. Becoming a Free Member does not allow you to use all the functionalities of the Website. Depending on the Services and subject to restrictions set by Members if any, free features notably include the creation of the Profile, certain search features, and consultation of other Members’ Profiles. Communication with other Members generally requires a Subscription.

9.2 Paid features available only to Subscribers

Purchase of a Subscription allows you to access the features described on the Website and Mobile Application (e.g., Premium Paid Membership). Additional Upgrades may be purchased by the Subscriber. All features of these Upgrades are described on the Website and Mobile Application. After you register, you may optionally subscribe for various lengths of time to some Premium Services (Premium Paid Membership), purchase packages of Credits (e.g., Coins, Flash, Boost, or Spark), and/or proceed with On-Website or In-App Purchases.

9.3 Paid Subscriptions and Services purchased via the Apple App Store or Google Play Store

If you choose to make a purchase of Paid Subscriptions and Services that is processed and managed by the Apple App Store or Google Play Store depending on your device, the Company has no direct control over such payment methods, exchange rates, or transfer of funds nor on any possible fees inherent to these operations. Consequently, the Apple App Store and Google Play Store alone are liable for their payment terms and processes. This is why the Company has no control over reimbursement of your purchase. Any requests related to these payments must be sent to your Store. In such cases, the Company does not collect any banking information. Your bank details are collected and processed directly by Apple or Google and remain outside of the Company’s control. If a Subscriber purchased Paid Services using their own account on Apple App Store or Google Play Store, auto-renewals and terminations are handled by Apple or Google under their own terms and conditions, which the Company does not control. To request termination of a Paid Service, the Subscriber must go to Apple App Store or Google Play Store, click on their Account ID, and follow their instructions. The Company cannot carry out reversal of charges or cancellations due to technical restrictions of these stores.

9.4 Paid Subscriptions and Services purchased via Desktop and Mobile Websites or Progressive Web App

If you choose to make a purchase of Paid Subscriptions and Services via the Desktop or Mobile Websites and Progressive Web App (PWA), you may pay either by bank card (on the internet or through a mobile service) or by using an online payment service (PayPal, Direct Debit, etc.) according to the options given on the relevant Website. You agree to pay the Company all charges at the prices displayed to you for the services you’ve selected as well as any sales or similar taxes that may be imposed on your payments, and you authorize the Company to charge your chosen payment provider (your “Payment Method”). The Company may correct any billing errors or mistakes that it makes even if it has already requested or received payment. If you initiate a chargeback or otherwise reverse a payment made with your Payment Method, the Company may terminate your account immediately in its sole discretion. If your chosen payment method is via an online payment service (PayPal, Direct Debit, etc.), then please check with them about their specific payment terms, as their payment terms will govern how payments are made as well as how such payments may be changed or cancelled.

9.5 Subscriptions and Credits

If you cancel your subscription, you may use your subscription until the end of your then-current subscription term, and in any case your subscription will not be renewed after your then-current term expires. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer, or other provider of your chosen Payment Method. We reserve the right to expire any unused credits after 12 months; this may occur with accounts deemed dormant and abandoned when any consecutive inactivity period reaches 12 months since the last User’s connection to the Service. If you delete your account or if your account is terminated by us due to breach of these Terms, you will lose any accumulated credits. If you receive free or promotional credits, we may expire them at any time. Credits are not redeemable for any sum of money or monetary value from us unless we agree otherwise in writing. Please refer to your account status on your “Manage My Profile” page for further details relating to your payments and subscriptions. Once you have paid for any premium subscription services, mentioned as “Premium Paid Membership,” you have the right to cancel and be reimbursed for all payments received within 14 days. Please note that once you have downloaded any of the content and/or used any digital products or benefits (e.g., Credits, Coins, Flash, Boost, or Spark) included as part of any paid-for service within the initial 14-day period, you will not be eligible for a refund. If you wish to cancel, please let us know through the customer contact form.

10. Popularity Points and Rewards

As a Member, you earn popularity points that determine your points benefits plus tier levels and tier benefits. To redeem offers and rewards, you must have accumulated the minimum number of points required as established by the Company for a particular benefit. The popularity points earned by Members remain the exclusive property of the Company and can be canceled or modified at the Company’s convenience and in its sole discretion without prejudice and without incurring any obligation or liability. Popularity points cannot be exchanged for cash or credit or used to obtain cash advances or used against payment for any charges/fees incurred on the Service. Redeemed rewards are not exchangeable for other rewards or refundable. You must be logged in to your account to use your benefits. You will find your eligible offers and rewards listed with your current status on the dedicated section. Qualifying Members shall claim offers and rewards while they have reached the said level; if they pass to adjacent levels, they will not be able to claim the rewards from the previous level any longer but from the current level instead. When reaching the top ranking, there is a limit of one individual prize per Member per year, and rewards cannot be transferred, delayed, exchanged, or returned. All rewards are subject to availability and certain restrictions may apply. Fraud and abuse relating to earning and redemption of popularity points in the program will result in the forfeiture of the points as well as termination of the user account. The Company reserves the right to cancel, change, or substitute rewards or conditions or the computations of points or terms and conditions of the program at any time. The Company can suspend or terminate the program at any time it deems necessary. In such a case, the Company will notify the Users and give them an option to redeem the accumulated points.

11. Member Disputes

You are solely responsible for your interactions with other Service Members. The Company reserves the right, but has no obligation, to monitor disputes between you and other Members, and to take any action considered legitimate by the admin, including suspending/deleting your account and all credits or points accumulated via a purchase or a reward.

12. Privacy

Use of the Website and/or the Service is also governed by the Company’s Privacy Policy, which forms a part of this Agreement. Please review our Privacy Policy to learn about: what information we may collect about you; when we use that information; for which third-party information, if any, you are agreeing to share by using the Service; and with whom we share that information. In the event that you do not agree with any terms of our Privacy Policy, please stop using the Service immediately.

13. Disclaimers

The Company is not responsible for any incorrect or inaccurate Content posted on the Website or in connection with the Service, whether caused by users of the Website, Members, or by any of the equipment or programming associated with or utilized in the Service. The Company is not responsible for the conduct, whether online or offline, of any user of the Website or Member of the Service. The Company assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, user or Member communications. The Company is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any Website or combination thereof, including injury or damage to users and/or Members or to any other person’s computer related to or resulting from participating or downloading materials in connection with the Web and/or in connection with the Service. Under no circumstances will the Company be responsible for any loss or damage, including personal injury or death, resulting from anyone’s use of the Website or the Service, any Content posted on the Website or transmitted to Members, or any interactions between users of the Website, whether online or offline. The Website and the Service are provided “As Is” and “As Available”; therefore, the Company expressly disclaims any warranty of fitness for a particular purpose or non-infringement. The Company cannot guarantee and does not promise any specific results from use of the Website and/or the Service.

14. Limitation on Liability

Except in jurisdictions where such provisions are restricted, in no event will the Company be liable to you or any third person for any indirect, consequential, exemplary, incidental, special, or punitive damages, including also lost profits arising from your use of the Website or the Service, even if the Company has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, the Company’s liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to the Company for the Service during the term of membership.

15. Disputes

The Company will always try its best to help resolve any issue that you may encounter with our Website and/or Service. If any complaint or dispute about or involving the Website and/or the Service remains unresolved, you agree that any dispute shall be governed by the laws of the area in which the Company is based without regard to conflict of law provisions and you agree to personal jurisdiction by and venue in the area in which the Company is based. In the event there is a discrepancy between this English language version and any translated copies of the Website Terms and Conditions, the English version shall prevail.

16. Indemnity

You agree to indemnify and hold the Company, its subsidiaries, affiliates, officers, agents, and other partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your use of the Service in violation of this Agreement and/or arising from a breach of this Agreement and/or any breach of your representations and warranties set forth above.

17. Other

This Agreement, accepted upon use of the Website and further affirmed by becoming a Member of the Service, contains the entire agreement between you and the Company regarding the use of the Website and/or the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The failure of the Company to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. You agree that your online account is non-transferable and all of your rights to your profile or contents within your account terminate upon your death. No agency, partnership, joint venture, or employment is created as a result of this Agreement and you may not make any representations or bind the Company in any manner.

18. Personal Data

Your Personal Data submitted to the Website and/or the Service is governed by the Privacy Policy of the Company. However, as the Service is a social platform, your disclosure of Personal Data to other users of the Website, App, and/or the Service is subject to the risk that your Personal Data may be misused or disclosed to third parties by other Member users. We are not able to monitor or sanction the acts of other Member users; therefore, any Personal Data that you choose to disclose to other Member users is entirely at your own risk and responsibility, and you agree not to hold the Company liable for any consequences that may ensue. Moreover, the Company cannot be held liable for loss of your personal data, and is not responsible for backing up any of your personal data including text, images, video, or other. The Company makes no claim that your account data is stored securely, and should data or personal information be leaked either through user error or server problems, the Company cannot be held responsible.

Nothing herein shall limit the right of the Company to object to the invalid service of subpoenas, claims, or other demands. This Agreement, together with any amendments by the Company, constitutes the entire understanding between the Company and you concerning the subject matter hereof and supersedes all prior agreements and understandings regarding the same. Any revisions of the Terms of Service by the Company will be effective as of the date it is posted on the Website.

I AM THROUGH READING THIS AGREEMENT AND I HAVE AGREED TO ALL OF THE PROVISIONS CONTAINED ABOVE.

Please contact us with any questions regarding this agreement.

Yando Pte. Ltd. 68 Circular Road Singapore 049422